Welcome to the Town of Franklin, NC

Incorporated 1855

franklin nc tree lighting live stream

COVID-19 Novel Coronavirus Notices & Information from the Town of Franklin NC

November 25 - COVID-19 Case Count Update:
51 Active Cases of COVID-19 in Macon County, 867 Recovered, 9 Deaths | 927 Total Cases

Do you have questions about COVID-19 or suspect you may have symptoms? Please call Macon County’s Community Resource Center at 828-349-0211 for information on the following:

- Questions about possible COVID-19 symptoms (fever, coughing, and difficulty breathing)
- Questions about state or local regulations
- Questions about unmet needs

Hours are Monday through Friday 8:30 am to 12:00 pm and 1:00 pm to 4:00 pm. If you are unable to call during these hours, please leave a message and it will be returned during normal operating hours.

November 23 - Governor Cooper Tightens Face Mask Requirements and Enforcement

Governor Roy Cooper has issued additional COVID-19 safety measures to tighten mask requirements and enforcement as cases continue to rise rapidly in North Carolina and across the country. Executive Order No. 180 is now in effect and runs through Friday, December 11. 

In addition to extending Phase 3 capacity limits and safety requirements, the Order tightens the existing statewide mask requirement – making it clear that everyone needs to wear a mask whenever they are with someone who is not from the same household. The Order also adds the mask requirement to several additional settings including any public indoor space even when maintaining 6 feet of distance; gyms even when exercising; all schools public and private; and all public or private transportation when travelling with people outside of the household. 

The Order also requires large retail businesses with more than 15,000 square feet to have an employee stationed near entrances ensuring mask wearing and implementing occupancy limits for patrons who enter. 

» Read  Executive Order 180

» Read a Frequently Asked Questions document about the Order

North Carolina Extends Phase 3 of reopening. Effective through 5:00 pm, Friday December 4.


» Read Executive Order 176 | » Read EO 176 FAQs

» Read Executive Order 170 | » Read Phase 3 FAQs

» Read Executive Order 169

New in Phase 3 Extension

  • The Mass Gathering Limit for indoor spaces is reduced from 25 to 10 people.

  • Current limits that remain the same under Phase 3 Extension:

  • The outdoor Mass Gathering limit remains at 50.

This Order does not change the reduced capacity limits set out for certain facilities and venues, including:

  • Fitness and exercise facilities remain open, subject to stated capacity limits and other requirements.
  • Restaurants remain open, subject to stated capacity limits and other requirements.
  • Personal care businesses remain open, subject to stated capacity limits and other requirements.
  • Museums and aquariums remain open, subject to stated capacity limits and other requirements.
  • Movie theaters remain open, subject to stated capacity limits and other requirements.
  • Arenas and performing arts centers remain open, subject to stated capacity limits and other requirements.
  • Meeting spaces in hotels, conference centers, meeting halls, and receptions venues may host receptions, meetings, and other functions, subject to capacity limits and other restrictions.

  • The outdoor areas of amusement parks may reopen, subject to capacity limits and other restrictions. Indoor rides at amusement parks remain closed.
  • Bars’ outdoor seating areas remain open, subject to reduced capacity limits and other restrictions. Indoor bar areas remain closed.
  • Music halls, night clubs, lounges, adult entertainment, venues for live performances, and arenas with spectators where guests are seated remain open, subject to reduced capacity limits.
  • Very Large Outdoor facilities with a capacity of more than 10,000 Guests remain open at 7% of the facility’s total seating capacity, if they meet certain requirements.
  • Face coverings are still required in public when it is not possible to maintain social distancing from non-household members.
  • Alcohol sales are still required to cease from 11 p.m. to 7 a.m.

Macon County Public Health recommends that business owners consult the Centers for Disease Control and Prevention (CDC) guidance on what employers and employees should do if they have been exposed to COVID-19. Macon County leadership is committed to remaining transparent with the public and encourages businesses to be open with the public as well. For more guidance about employee exposure, visit the CDC by clicking here.

Due to the vast amount of information available to our citizens, the Town of Franklin has expanded our website to include separate sections for the State of North Carolina, Macon County NC, and Resources.



Macon County Public Health Update

Monday, November 23 - Macon County Reports Ninth Death Related to COVID-19

A Macon County resident diagnosed with COVID-19, passed away Sunday. The person was over the age of 65 and had underlying health conditions. This individual is not related any existing clusters or outbreaks, to the knowledge of Macon County Public Health. To protect the family´s privacy, no further information will be released about this patient.

“The family and loved ones of this individual are in our thoughts and prayers. With the approaching holiday and as more people gather indoors, please continue to practice the 3Ws and be mindful of those that are higher risk,” stated Kathy McGaha, Macon County Health Director.

Mrs. McGaha continued, “We can make a difference by wearing a mask, washing your hands, and staying 6 feet from others. Continue to practice social distancing and limit your trips outside your home to help to slow the spread of COVID-19.”

Macon County Schools Update

Tuesday, November 24 - COVID-19 Update

This morning we were notified that a positive case of COVID-19 has been confirmed at Franklin High School and East Franklin Elementary School. These individuals are currently under quarantine. Contact tracing is underway through the Macon County Health Department. Any student or staff member identified through the contact tracing will be notified. Macon County Schools will continue to work closely with the Macon County Health Department as we monitor this situation.

Monday, November 23 - COVID-19 Update

This morning we were notified that positive cases of COVID-19 have been confirmed at the following locations: Highlands-1, Macon Middle School-2, Franklin High School-1, Macon County Schools Support Staff-1. These individuals are currently under quarantine. Contact tracing is underway through the Macon County Health Department. Any student or staff member identified through the contact tracing will be notified. Macon County Schools will continue to work closely with the Macon County Health Department as we monitor this situation.

» Download Macon County Schools Reopening Plan

» Find Latest Updates on MCS Facebook Page

town of franklin nc

Franklin, North CarolinaTown of Franklin

Welcome to the Town of Franklin. We invite you to explore our website for the latest information for residents, businesses, and visitors.

Information is updated on a regular basis with announcements and other events happening in and around Franklin. Town hall meeting agendas & minutes, town sign & zoning ordinances, GIS mapping and other useful information can also be found on FranklinNC.com.

A Welcome from Town of Franklin NC Bob Scott

Mayor's WelcomeMessage from Mayor Bob Scott

Thank you for visiting the Town of Franklin online. The purpose of this site is to keep the citizens, businesses and visitors of Franklin informed with a wide variety of information. Franklin is a slice of small town America that is rich in culture and history. Yet, we embrace the future with a business friendly community and work to provide amenities that help our Town grow. If you’re visiting discover all that Franklin has to offer.


COVID-19 Coronavirus Information from the Town of Franklin North Carolina

Corona virusInformation

During this time of heightened awareness for public safety due to the COVID-19 pandemic, the Town of Franklin will keep our citizens and visitors up-to-date with a special website page devoted to Coronavirus information.

In addition to any precautions being taken by the Town of Franklin, NC, you will also find a list of resources to educate yourself on the latest new concerning this public health event.



about town of franklin nc

about franklin, ncDiscover Us!

The Town of Franklin is located in the mountains of Western North Carolina and is surrounded by beautiful streams & waterfalls and offers a wealth of things to do. We were recently named the 25th best city to live in North Carolina by the U.S. Chamber of Commerce. Enjoy our many festivals & events along with great shopping and services from our Downtown Merchants. Discover the breathtaking views around Franklin on one of the many hiking trails. You'll also discover plenty of fishing, hunting, rafting, kayaking and more outdoor adventures!



franklin nc pay water bill online


PLEASE NOTE: In order to access online bill pay you will need your new account number and last amount paid. Surcharges apply.

Save time or a trip to Town Hall by utilizing this new online bill pay service. Simply follow this link or choose the quick link at the bottom of the page to be redirected to a secure page where you can pay your water bill online. Please note a new window will open.


town of franklin nc public notices

public noticesLatest Information & Announcements

As a service to our citizens and business community, the Town of Franklin posts notices of official public hearings held by Town Board of Aldermen and Town boards and authorities. Information is also posted on bids being accepted by the Town of Franklin and other notices for our community's input and participation. You'll find a complete listing of the latest Public Notices and additional information here.


franklin nc festivals events


From Pickin' on the Square to the World Famous Pumpkin Roll, you'll discover there is always something to in Franklin, NC.

The Town of Franklin sponsors many special events each year including PumpkinFest & Winter Wonderland. Downtown Merchants also host special events including Airing of the Quilts, Appalachian Heritage Festival and more. Click below to go to our special festivals & events website.


Resources for Opening a Business in Franklin, North Carolina

Opening a Business?Information to Assist You

Franklin, North Carolina is the perfect place for your business venture. We welcome you to be a part of our thriving community.

Before opening a business in Franklin there are a few steps everyone needs to take before buying a property or signing a lease.

Click the link below to learn how to get started in opening a business in Franklin, NC.


Information for New Residents to Franklin NC

Moving to Franklin?Information for Residents

The Town of Franklin, NC is a great place to work, live and play!

If you're considering a move to our wonderful town, we've compiled a list of resources to help you get started.

You'll find even more in our For Residents section on this site's main menu.


Quick Links

Pay Water Bill

Bid on Town Surplus

Employee Directory