Franklin, NC Public Works

Bill Deal, Director
(828) 524-2516 ext. 402 or bdeal@franklinnc.com

jay gibson public works director franklin nc

BILL DEALPublic Works Director

Bill Deal is Public Works Director for the Town of Franklin. A native of Macon County, he is a graduate of Franklin High School and North Carolina State University.

Bill has been employed by the Town of Franklin since 2003 and promoted to his present position in 2015. He is a a Grade 4 Biological Wastewater Operator and a Grade 3 Pretreatment Specialist. Deal has also obtained a Grade 1 Collections Certification, a Grade 1 Physical Chemical Certification, a Level 1 Wastewater Laboratory Certification, and C-Surface Certification.

town franklin nc public works department

What We DoTown of Franklin Public Works

Welcome to the Town of Franklin's Public Works Department.

Public Works provides the Town of Franklin with a variety of services including: daily operation of both the water and waste water plants, operation and maintenance of water and sewer collection & distribution systems (water & sewer lines), as well as meter reading.

Town of Franklin Public Works also maintains sidewalks and several streets within the city limits. Crews remove snow in the winter and mow, edge and weed all Town owned properties in season.

 

Additional Information & Resources

Town of Franklin, NC Maintained Streets

The Town of Franklin, NC maintains hundreds of streets within the city limits. » Download List (PDF)

Town of Franklin, NC Utility Service Billing

Bills:
You can pay your water or sewer bill in person at Town Hall located at 95 East Main Street between the hours of 8:00 a.m. and 4:55 p.m. Bills may also be mailed to: PO Box 1479, Franklin, NC 28744.

Billing questions:
For questions concerning your water or sewer bill contact (828) 524-2516, ext. 301.

Town of Franklin, NC Utility Service Requirements

Home Owners:
In order to obtain water & sewer service from the Town of Franklin, NC, Home Owners must complete the following forms and submit to Town Hall located at 95 East Main Street in Downtown Franklin.
- Application for Utility Service
- Valid Photo ID
- Copy of Deed or Settlement Statement

Renters:
In order to obtain water & sewer service from the Town of Franklin, NC, Renters must complete the following forms and submit to Town Hall located at 95 East Main Street in Downtown Franklin.
- Application for Utility Service
- Valid Photo ID
- Copy of Rental Agreement (or) Letter from Landlord
- $50.00 Water Deposit

Town of Franklin, NC Brush Pick Up

The Town of Franklin offers our residents the convenience of a Brush & Leaf Pick Up service. The rates are as follows:
- Brush - 1 load yearly - Free
- Brush Additional Loads - $50.00 per load
- Leaf Pick-up - 1 load yearly - Free (can be in plastic bags or not)
- All brush &/or leaves need to be near the road edge for pick up.

Public Works Department Fee Schedule 2022-2023

   
DESCRIPTION FEE
WATER & SEWER ACCOUNT FEES
Deposit for Renters $50.00
Reconnect Fee Inside $50.00
Reconnect Fee Outside $75.00
Penalties 1.5%
   
ENGINEER REVIEW FEES
Line Extensions (Staff Review) $300.00
Line Extensions (Engineering Firm) COST
   
BACKFLOW CROSS-CONNECTION
Violation of Ordinance $1,000.00 Per Violation / Per Day
Falsifying Records / Reports for Testing $1,000.00 Per Violation
   
METERS & HYDRANTS
Turn On/Off Meter During Business Hours
(Customer Request - Non-Emergency)
$40.00
Turn On/Off Meter After Business Hours
(Customer Request)
$100.00
Meter Replacement (Customer Request) Cost Plus 10%
Meter Tampering First Offense $250.00 + Damages
Meter Tampering Second Offense
(Meter Removed)
Full Cost of New Tap and
Availability Fee
Meter Relocation Fee Cost Plus 10%
Fire Hydrant Installation Cost Plus 10%
Illegal Use Fire Hydrant/Tampering Fee $500.00 + Damages
Chemical Analysis of Water (Customer Request) Cost Plus 10%
   
BULK WATER
2 Inch Hydrant Meter Base Charge
(18,000 Gallons)
$443.40
3/4 Inch Hydrant Meter Base Charge
(1,000 Gallons)
$52.40
Volume Charge Per 1,000 Gallons $8.10
   
WASTEWATER SERVICES
Septic Truck Dumping Fee (per gallon) $0.10
RV / Camper Dumping Fee $50.00
Surcharge BOD in Excess of Local Limits (Per LB) $0.25
Surcharge TSS in Excess of Local Limits (Per LB) $0.15
   
DAMAGED UTILITIES
Utilities Damaged by Customer or Contractor Cost of Equipment, Manpower
and Supplies
   
EQUIPMENT USE (One Hour Minimum)
Rubber-Tired Backhoe $60.00 per hour
Mini-Excavator $58.00 per hour
Vac Truck $90.00 per hour
Dump Truck Small $24.00 per hour
Dump Truck Large $42.00 per hour
Sewer Camera $60.00 per hour
Air Compressor $24.00 per hour
Soil Tamp $24.00 per hour
Street Sweeper $90.00 per hour
   
MANPOWER USE (One Hour Minimum)
Town Employees Job Title Payrate Midpoint
   

Water & Sewer Rates Residential

    FY 21/22   FY 22/23  
Size Min. Gallons Inside Outside Inside Outside
3/4 Inch 1,000 $19.75 $39.50 $20.35 $40.70
1 Inch 6,000 $65.30 $130.60 $67.30 $134.60
2 Inch 18,000 $182.65 $365.30 $188.15 $376.30
4 inch 24,000 $286.85 $573.70 $295.50 $591.00
6 Inch 30,000 $417.10 $834.20 $429.65 $859.30
8 Inch & Above   Set By Engineering Study
Volume Charge Water
Per 1,000 Gallons
  $3.50 $7.00 $3.65 $7.30
Sewer Base Charge   $9.30 $18.60 $9.60 $19.20
Volume Charge Sewer
Per 1,000 Gallons
  $4.70 $7.20 $4.85 $7.45
           

Water & Sewer Rates Commercial

    FY 21/22   FY 22/23  
Size Min. Gallons Inside Outside Inside Outside
3/4 Inch 1,000 $26.20 $52.40 $27.00 $54.00
1 Inch 6,000 $84.85 $169.70 $87.40 $174.80
2 Inch 18,000 $221.70 $443.40 $228.40 $456.80
4 inch 24,000 $352.05 $704.10 $362.65 $725.30
6 Inch 30,000 $482.30 $964.60 $496.80 $993.60
8 Inch & Above   Set By Engineering Study
Volume Charge Water
Per 1,000 Gallons
  $4.05 $8.10 $4.20 $8.40
Sewer Base Charge   $9.95 $19.90 $10.25 $20.50
Volume Charge Sewer
Per 1,000 Gallons
  $4.70 $9.30 $4.85 $9.60
           

Water & Sewer Tap Fee Schedule

  Size/Other Inside Outside Additional
Water 3/4 Inch $1,200.00 $2,400.00 Plus Materials & Accessories
Water 1 Inch* $1,500.00 $3,000.00 Plus Materials & Accessories
Water 2 Inch* $2,000.00 $4,000.00  
Water 4 Inch* $2,750.00 $5,500.00  
Water 6 Inch* $3,300.00 $6,600.00  
Water 8 Inch* $3,850.00 $7,700.00  
Water 10 Inch & Above Set By Engineering Study
Water Crossing Road (Punch) $300.00 $600.00  
Water Cutting Road $500.00 $1,000.00  
Sewer   $880.00 $1,760.00  
Sewer   $1,100.00 $2,200.00  
Sewer   $1,320.00 $2,640.00  
Sewer   Set By Engineering Study
Sewer   $500.00 $1,000.00  
         
AVAILABILITY FEE SCHEDULE
  Water Meter Size Water Sewer  
Size/Fee 3/4 Inch $700.00 $1,100.00  
Size/Fee 1 Inch $1,750.00 $2,750.00  
Size/Fee 2 Inch $5,600.00 $8,800.00  
Size/Fee 3 Inch $10,500.00 $16,500.00  
Size/Fee 4 Inch $17,500.00 $27,500.00  
Size/Fee 6 Inch $42,000.00 $66,000.00  
Size/Fee 8 Inch $52,500.00 $82,500.00  
Size/Fee 10 Inch $70,000.00 $100,000.00  
Size/Fee 12 Inch $87,500.00 $137,500.00  
         
STREET SERVICES
Service     FEE  
Leaf Pickup
(One Free)
    $50.00  
Brush Pickup
(One Free)
    $50.00